Would ask live agent, but it seems to be dead. Only them can provide you an accurate answer about this review. Incoming payment pending, staff not responding. Hi, Understand that the support team is very busy, however, from a client perspective you cannot ignore clients on the chat that are having serious issues… I’ve been waiting for a response for 3 days and nothing. Hello there, i need assistance as i cannot get in touch with revolut stuff at the moment. Please note that it t might take a while for them to reach out due to the high demand for their services. Fflerya May 18, 2020, 3:01pm #25. 48 hours to respond…i have had my business account blocked for six days after over 2 years with Revolut. Can someone contact me?same problem here, chat bot sent me a link that doesn’t open…And still I don’t have answers… and waiting for my moneyTrying to find a customer support, or anyone in LinkedIn, since having a frozen account for 10days has been driving me crazy, but I cannot find anything…Waiting for a Live Agent, even if, as mentioned, it takes approx.
It’s still pending. !What is the status of the two transactions - pending or completed? Press question mark to learn the rest of the keyboard shortcuts. @AndreasK I was chatting with support chat more than 2 days ago and the live agent put me on idle. If this takes much more time, I will go to lawyer! My chat requests apparently go through and appear as “sent”, but nobody ever replies. I got messages because of an urgent transfer but i cannot message back. No worries though, they’ll respond as soon as possible.
(I cant send DM to you). Incoming payment pending, staff not responding .
I believe my chat channel has been unwittingly left open and unattended. In more detail, Revolut blocked my account, asking for more info, which I provided on the spot but since then, 4th June, noone has contacted me…The urgency of the issue is that I have tied up my student loan, rent and mobile data package, thus I cannot continue … After writing this in chat, I did not get an answer from live agent anymore. JustynaI have the same problem can you get this resolved immediately please. Press J to jump to the feed. Thank you. My money is still not available! 1 Like. Everything is done through the in app customer service agents. I tried contacting the support but they told me i am not logged in.
I cannot write to support at all and i cannot open a new chat or do anything. I want my money directly or did they pay my bills?I hope sooner. Hi! Thank you again and have a nice day! everything on my account has been verified everytime, emailing websupport no response, support chat says special team must resolve see " Wayne, I will be transferring this chat to the responsible team. User account menu. I cannot access my Revolut account anymore and Live agent are not responding in 12 hours Hello, Been using Revolut as my day to day card since now 2 years without major issues. What is a chargeback and how to do this? This is shit!! I face an urgent issue. Close. r/Revolut: Unofficial Revolut subreddit. Not even by typing “live agent” multiple times. log in sign up. As for lawyer, your money, your choice.One shouldnt stop others from pursuing their dreams though Sorry, I have seen that second is not completed.
Well, the partner bank assured me they automatically sent the money to revolut, but my live agent could not locate the money and it is still missing. The second transaction which remains as pending should then be refunded to your balance after about 7 days. First Live agent told me that it was a problem by merchant. This absurd. But why I must wait 7 days for my money now, if they made shit like this. From my credit card balance were 2x100 Euro reduced. Would be much appreciated because I tried already all the ways to contact revolut. I’ll keep my fingers crossed you’ll be connected quickly! I tried to re login in th eapp but now nothing works anymore. First Live agent told me that it was a problem by merchant. Iam absolutely FURIOUS. From my credit card balance were 2x100 Euro reduced. 6. "Hi AndreasK got similar issue could ypu please contact me via direct message? I have bought something for 100 Euro. Posted by 4 months ago. After writing this in chat, I did not get an answer from live agent anymore.
Everything is done through the in app customer service agents. r/Revolut. My money is still not available! 6.
Twitter and Facebook agents are plan B if you issues with accessing your account. But merchant told me that this were a problem at revolut and has proofed this. Now I cannot contact chat support any longer. I got similar problem and even with Metal plan I don’t have answers for 6 days. If they both complete you will need to request a chargeback.I personally wouldn’t bother with a lawyer unless you want to waste your money.They were both pending, but now both are completed. Revolut does not have an telephone service. I got looking for agent status with priority. It’s unacceptable and causing a MAJOR inconvenienceI have the same problem, I have the account blocked with 2000€, there was a payment to verify, I don’t in the chat with the support, but now the app say me CHAT WITH us, I always talked good about REVOLUT and also referred many people, but now this is a very very very bad situation.Why Revolut dont answer to me via chat i am waiting from 14.06.2020 somebody to answer my account its blocked with 500 pounds and nobody answer i provided proof of income proof of my self employed tax return and nobody answer.I am a metal plan customer and was expecting to receive some sort of customer support.
Everyday verify account and then placed in eternal queue with “wating for agent”.
For the last 10 days Revolut’s live agent has not been responding, even if I ve been trying to reach out through Live Agent help. It s been more than a month and a half now and since last week my live agent is gone What can i do from here? I think lawyer will not be wasted money, because I have not autorized the second 100 Euro.Request chargeback form from support.
Revolut Support not Responding. But merchant told me that this were a problem at revolut and has proofed this. It is most likely only one of the transactions will be completed and the other will remain as pending.